Device pairing summary:
Your abode starter kit comes with all of its devices already paired with the gateway. During the setup process, the user activates the device by either inserting the battery or removing a battery tab then simply naming the device via the abode mobile or web app.
When adding (pairing) a device to the gateway, this will require the user to follow the pairing process which can be done from the abode mobile app or from the abode web app.
**Note: As abode continues to create new devices and integrate with more 3rd party devices, the process for adding these new devices to the gateway may vary, and although many of them can be paired by using the abode mobile app, several of them will require the use of the user’s abode web app.
Adding/Pairing a device into the gateway:
Place the gateway into pairing mode by using the abode mobile or web app.
When using the mobile app, tap the Settings option on the lower right of the screen, then click on Add Device, and follow the wizard instructions.
If the type of device you're adding is not listed, click on the Other Device option on the screen. You will be asked to use your phone's browser to connect to your abode web app account and complete the pairing process there.
On some phones, using a browser for the pairing process can be more difficult/awkward so you may prefer to use your computer browser to log into the abode web app and complete the pairing process.
When using your web app to add a device, log into your account at my.goabode.com and click on the + icon located just above the Device list, then follow the wizard instructions. If the device you're pairing is not listed, and you don’t see an image of the device, then click on the Other Devices tab at the top of the screen. This will place the gateway into the pairing mode so it will listen for any device that you're trying to add to the gateway. You should see a spinning circle that says Searching for ZigBee & Z-Wave Devices. Please note, this does not limit the pairing process to only ZigBee and Z-Wave protocols.
Once the gateway is in pairing mode, the various devices you're adding will have a specific process that you will need to follow, so it will be recognized by the gateway. You can now start the pairing process.
Door/window sensor: (Standard door sensor that comes in the starter kit)
There are 2 components for this device:
- the smaller magnet (has a tiny alignment dot on its face)
- the larger transmitting sensor (has a tiny alignment dot on its face that’s located just above the separation line slightly to the left)
These alignment dots must both be facing each other and as close as possible. If not, the system will show that your door is opened when it's actually closed, etc. As a best practice, we recommend pairing each device before installing it.
Note: Please make sure the gateway is in pairing mode before attempting to pair any devices.
Pairing:
- The battery should already be installed, just pull the battery tab out of the back of the sensor.
- Press in the top face of the sensor just above the separation line for 4 seconds and release.
- The small red LED on the face of the sensor should flicker when pressing in the button.
- If the sensor sends the pairing signal to the gateway, the new sensor should show up on the app's Add Device screen within a few seconds.
- Add and then name the device.
Test the sensor before installing it. Press in the top of the sensor for 4 seconds which will place it in test mode for 3 minutes. The small red LED should flicker when its first pressed in.
Move the small magnet to the left side of the sensor, alignment the two dots, one on the magnets face and one on the sensors face. The two dots must both be facing each other and as close as possible. When pulling the magnet away from the sensor, the red LED should flicker and the gateway chime should sound. This should help you during the installation process.
Motion camera sensor:
- Make sure there are no batteries installed in the sensor (Loosen the screw on the bottom of the sensor to access batteries).
- Prior to inserting the batteries, press the clear button on the front of the sensor 5 times (this resets the device), then insert the batteries.
- Ensure the gateway is in pairing mode, then press in and hold the clear button on the face of the sensor until a white bright light flashes one time, then release.
- If the sensor sends the pairing signal to the gateway, the new sensor should show up on the app's Add Device screen within 15 seconds or sometimes up to 3 minutes.
- Add and then name the sensor.
- If the motion camera is not successfully added, repeat the steps above or contact the abode support team by clicking HERE
Motion sensor (No camera):
- If the battery is installed, then pull tab from the back of the sensor. If not, then insert the battery.
- Allow a full 30 seconds before pairing so the motion sensor can fully power up.
- Ensure the gateway is in pairing mode, then press in and hold the clear button on the face of the sensor for 4 seconds, then release.
- If the sensor sends the pairing signal to the gateway, the new sensor should show up on the app's Add Device screen within 15 seconds.
- Add and then name the sensor.
- If the motion camera is not successfully added, repeat the steps above, or contact the abode support team by clicking HERE
Key fob device:
- The coin cell battery should already be installed.
- Ensure the gateway is in pairing mode.
- Press in the X on the lower left of the key fob for 5 full seconds then release.
- The small red LED on the face of the device should flicker when pressing in the button.
- If the device sends the pairing signal to the gateway, the new device should show up on the app's Add Device screen within 15 seconds.
- Add and then name the device.
- If the key fob is not successfully added, repeat the steps above or contact the abode support team by clicking HERE
Keypad device:
- If a battery is installed, then pull the tab from the back of the device. If not, then insert the battery.
- Ensure the gateway is in pairing mode.
- Press in and hold the # and * keys at the same time for 5 full seconds, then release.
- If the device sends the pairing signal to the gateway, then the new sensor should show up on the app's Add Device screen within a few seconds.
After pairing is complete, press the 0 key on the keypad 4 times. Then press the * key once. Then press the * key once again, then the 9 key, then press the unlock key 3 times slowly (lower right key).
To change or add pin codes for the keypad, login at my.goabode.com and click on the Account tab on the left of the screen, then on the System Settings tab just below the Account tab, then scroll all the way down the System Settings screen to the bottom of the page to Keypad Pin Codes.
User 1 (already listed) is the master and cannot be deleted, but it can be edited. Click on the Edit icon to the left of the trashcan then add a name for this user and change the default code using 4 digits. The selected number cannot be repeated.
If the keypad is not successfully added, repeat the steps above or contact the abode support team by clicking HERE
Water sensor with Red button on face:
- If a battery is installed, then pull the tab from the back of the device. If not, then insert the battery.
- Ensure the gateway is in pairing mode
- Press in and hold the red button in for 5 seconds then release
- If the device sends the pairing signal to the gateway, the new sensor should show up on the app's Add Device screen within a few seconds.
- Add and then name the device.
- If the key fob is not successfully added, repeat the steps above or contact the abode support team by clicking HERE
New water sensor with gray rubber back:
- If a battery is installed, then pull the tab from the back of the device. If not, then use your fingernail or a small screwdriver to peel off the flexible rubber covering on the back of the sensor. Start at one of the corners and pull the rubber glove off and insert battery. Don’t reinstall the robber backing yet.
- Ensure the gateway is in pairing mode
- Press in and hold the button in located just above the battery for 5 seconds then release.
- If the device sends the pairing signal to the gateway, the new sensor should show up on the app's Add Device screen within a few seconds.
- Add and then name the device. Then install the rubber backing. The rubber plug is use for the optional extension probe.
- If the sensor is not successfully added, repeat the steps above or contact the abode support team by clicking HERE
Power Switch & ZigBee extender:
- Before inserting the power switch into the AC outlet, press the clear button on the front of the device five times then plug it into the wall AC outlet.
- Ensure the gateway is in the pairing mode.
- Press in the clear power switch button until it blinks red one time then release. This may take up to 15 seconds or more.
- If the device sends the pairing signal to the gateway, then the new device should show up on the app's Add Device screen within 15 seconds or sometimes up to 3 minutes.
- Add and then name the device.
- If the device is not successfully added, repeat the steps above, or contact the abode support team by clicking HERE
Status indicator device:
- Loosen the screw to access the battery compartment.
- Before inserting the battery, reset the sensor by pressing the small button inside the sensor 5 times, then insert the battery.
- Ensure the gateway is in pairing mode.
- Press in and hold down the small button until the face of the sensor flashes red one time, then release the button. It should flash within 15 seconds or more.
- If the device sends the pairing signal to the gateway, the new device should show up on the app's Add Device screen within 15 seconds or sometimes up to 3 minutes.
- Add and then name the device.
- If the device is not found, repeat the steps above or contact the abode support team by clicking HERE
Acoustic glass break sensor:
- Loosen the screw to remove the cover of the sensor and insert battery.
- Ensure the gateway is in pairing mode.
- Press in and hold the button down on the inside of the sensor for 5 seconds then release.
- If the device sends the pairing signal to the gateway, the new sensor should show up on the app's Add Device screen within a few seconds.
- Add and then name the device.
- When replacing the cover, be sure that the cover is completely closed when tightening the screw so the tamper switch spring will be pressed in.
- If the device is not successfully added, repeat the steps above or contact the abode support team by clicking HERE
**Note: This glass break can detect breaking glass from up to 25’ away.
Shock Vibration sensor:
- If the clear battery tab is protruding out of the side tray of the sensor you can pull it out to enable the battery. If no tab is present, then pull out the battery tray located on the side of the sensor. You may need to use the point of a paperclip to pry open the tray. Insert the battery and slide the tray closed.
- Ensure the gateway is in pairing mode.
- Locate a paper clip and use one end to stick in the small hole in the face of the sensor and press it in and hold the hidden button down for 5 seconds then release.
- If the device sends the pairing signal to the gateway, the new sensor should show up on the app's Add Device screen within a few seconds.
- Add and then name the device.
- If the sensor is not successfully added, repeat the steps above or contact the abode support team by clicking HERE
Temperature, humidity & Light sensor:
- Loosen the screw to access the battery compartment.
- Before inserting the battery, reset the sensor by pressing the small button inside the sensor 5 times, then insert the battery.
- Ensure the gateway is in pairing mode.
- Press in and hold down the small button until the face of the sensor flashes red one time, then release the button. It should flash within 15 seconds or more.
- If the device sends the pairing signal to the gateway, then the new device should show up on the app's Add Device screen within 15 seconds or sometimes up to 3 minutes.
- Add and then name the device.
- If the sensor is not successfully added, repeat the steps above or contact the abode support team by clicking HERE