To successfully add the new keypad2 to your system ensure that you are running the latest firmware and have the latest app installed
If you using the mobile app, please check your app store to ensure you have the most up to date version of the app.
Please ensure your gateway is up to date with the latest firmware. You can ensure your firmware is up to date on the web app here or mobile in "Settings" and "Firmware Updates".
iota or Gen 2 - Ver. 0.0.2.22_6.7E_s2
Gen 1 - Ver. 0.0.2.22
Pairing the Keypad With Your Abode Gateway
When adding the keypad to your gateway, you can use the web or mobile app. Find the Add Device menu (on your abode dashboard or in the settings of the mobile app), select the Keypad 2 option and follow the instructions to add the keypad into your system.
The Keypad will pair in as two devices— a Keypad and an Occupancy Sensor. The Occupancy Sensor can be used trigger CUE automations.