What kind of alerts can I trigger with this?
Professionally monitored customers can trigger audible or silent break-in alarms as well as trigger a siren with medical response. Non-professionally monitored customers can trigger audible or slent alarms
What happens when I trigger this?
If you are professionally monitored, our monitoring team will dispatch the appropriate emergency service immediately to your registered location and attempt to contact you. If you are not monitored, all users on your system will receive an immediate alert that you have triggered the alarm manually and be able to help.
Does this work while I am on short-term professional monitoring?
Yes, you will receive the same service from our monitoring center if you are on one of our on-demand plans.
Can I trigger my alarm silently?
Yes, you can trigger your audible or silent alarms.
Can I use manual alarm triggering as a trigger within an automation?
Yes, you can.
What if my system is offline?
Both your device and system will need to be connected to the internet for this feature to work. If offline, you can manually trigger your alarm via our keypad, key fob, or panic button.
Can I cancel an alarm I trigger this way?
Yes, you can simply disarm your system as normal. If professionally monitored, you’ll need to act quickly as our monitoring center will dispatch emergency services almost immediately.