Abode Doorbell FAQ
Can the doorbell be used without a Gateway?
What type of battery does the video doorbell use?
26Ma Lithium Battery
Is the battery replaceable or rechargeable?
The battery is chargeable, but not replaceable
How do I charge the battery?
Via USB-C cable (included)
Will I be notified if the battery power is low?
Should I unmount the doorbell to charge the battery? How long does it take to charge the battery?
Yes. Charge time TBC
How loud is the doorbell chime?
Comparable to a regular doorbell chime
Can I extend the sound by connecting more than 1 chime?
No, but but using CUE Automations and other integrations you can come up with extended solutions
What are the requirements to install the doorbell (hardware/tools/internet speed)
The Doorbell comes with both a backing mount, and 30 degree angled backing mount, which can be screwed to the location required. Internet upload speed of .5Mbps minimum is recommended per unit
How do I install the video doorbell?
Use the Abode App and follow the on screen prompts. Webapp setup will not be supported
Do you provide professional installation for the video doorbell?
No, we do not offer installation, but you can arrange for a 3rd party to install
Can I replace my existing doorbell with the Abode video doorbell? If so, can I wire the doorbell camera to my existing chime?
You can replace your existing doorbell, however it is designed to be used with its own Chime unit, and will not connect to existing doorbell chimes
Can I use the doorbell with my existing chime and the video doorbell's chime?
No, the unit is designed to use its own Chime unit
Can you use the doorbell without the chime? Will two-way talk work without the chime?
No, you cannot use the doorbell without the chime
Can you angle the video doorbell?
Yes - the doorbell comes supplied with a 30 degree wedge mount and offers a 160 degree Field of View.
Is the video doorbell weather proof?
The Doorbell is rated to IP65 outdoor rating
Do I need to purchase a separate plan for the camera to record video?
Yes - Standard Plan as a minimum
What is the maximum length of a video clip?
Max Length is 30 but standard default will be 15 seconds
Is the video doorbell compatible with HomeKit, Google Assistant and Alexa?
The Doorbell will with with Google Assistant and Alexa. There are no plans to integrate this unit with HomeKit at this time.
Can I store videos locally using an SD card?
No, all video is stored in the cloud
What is the resolution and max FPS of the camera?
The doorbell has full HD 2k resolution. FPS will match the Abode Cam 2 at 20FPS
What is the operating temperature of the video doorbell?
-4 degrees to 122 degrees Fahrenheit
Can you customize the Chime Sound?
To be investigated - at this stage it will be just a default sound, however CUE can be used with various integrations
Can you control the chime's volume?
Unsure at this stage - TBC
What is the motion detection range?
TBC, but similar to the AC2 unit.
Does the video doorbell support RTSP