How can I manage multiple accounts in the Abode app?
Managing multiple accounts in the Abode app allows you to seamlessly monitor and control different Abode systems, such as homes or offices, without the need to repeatedly log in and out. This article will guide you on account eligibility, the process of adding and managing accounts, notifications handling, and troubleshooting common issues.
User Eligibility for Multi-Account Management
Good news! The multi-account management feature in the Abode app is available to all users, including account owners and other authorized users. You do not need to be the account owner to use this functionality.
Steps to Add and Switch Between Accounts
To add a second Abode system or account and manage multiple accounts:
Open the Abode app.
Tap the Menu (☰) icon.
Tap your name to open your profile.
Tap Account.
Tap Add Account and follow the prompts to link the desired account.
Switching Between Accounts
Once you’ve added multiple accounts, switching between them is simple:
Open the Profile section.
Tap the account name to select the desired account.
Both accounts will remain active, and you can seamlessly move between them whenever needed.
Notifications for Multiple Accounts
You will receive notifications for all linked accounts within the same app. This ensures that you can stay updated on events across both systems without switching out of your active account. Notifications can be customized under the settings menu in the app.
Troubleshooting Common Issues
If you encounter issues while adding or switching between accounts:
Verify User Permissions: Ensure the account you are trying to add has granted you the appropriate permissions.
App Updates: Check if your Abode app is updated to the latest version.
Contact Support: If the issue persists, reach out to Abode Support for assistance.
Managing multiple accounts in the Abode app is designed to be flexible and user-friendly, supporting a variety of scenarios and user roles. With the steps outlined above, you can conveniently oversee multiple systems within a single app interface.