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Abode Cam 3 FAQ

Quick answers to the most common Abode Cam 3 questions

Written by James Raine

General

Do I need an Abode Hub to use the Abode Cam 3?

No. The Abode Cam 3 works as a standalone device. You can also pair it with an existing Iota or Security Hub if you have one.

Can I use more than one camera without a Hub?

Yes. You can add multiple cameras to a standalone Abode account without needing a Hub.

Can I use the Abode Cam 3 and Abode Cam 2 on the same account?

Yes. You can have Abode Cam 3 and Abode Cam 2 cameras on the same Abode account.

What has improved compared to the Abode Cam 2?

The Abode Cam 3 adds a USB-C connection with a newly designed power adapter, a built-in spotlight for color night video, on-camera detection of people, pets, and vehicles, 2K event clips, and no 90-second cooldown between clips when using All Motion.

Can I use the Abode Cam 3 indoors and outdoors?

Yes. The Abode Cam 3 is IP65 weather rated and can be used indoors or outdoors. The camera's lights reflect off glass, so it is not recommended to place it indoors pointing outward through a window.

Can I mount the camera upside down?

Yes. Use the image orientation setting in the camera settings in the Abode app to flip the picture, then check your Detection Zone.

Video and recording

What resolution does the Abode Cam 3 record in?

Event clips are recorded in 2K (2560 x 1440). Live view and 24/7 recording stream in 1080p. If your internet connection does not have enough bandwidth, the camera automatically lowers the resolution.

What is the field of view?

The Abode Cam 3 has a 121° horizontal field of view.

How does full color night vision work?

The Abode Cam 3 has a built-in spotlight that lights the scene with white light, so the camera can capture full-color video at night. When set to Auto, the spotlight turns on at night when motion is detected and when you open live view.

Does the Abode Cam 3 support 24/7 recording?

Yes. 24/7 recording is available with an eligible Abode plan.

Can I record locally to an SD card?

No. The Abode Cam 3 does not have a microSD card slot or onboard storage. Recordings are stored securely in the Abode cloud and can be accessed and downloaded through the Abode app.

How long are event clips?

Event clips are up to 30 seconds long and can include up to 10 seconds of footage from before the motion started.

Can more than one person watch the live view at once?

Yes. Multiple people can watch the live view at the same time.

Does the camera have two-way voice?

Yes. Open live view in the Abode app and tap the talk button to speak through the camera.

Motion detection

What can the Abode Cam 3 detect?

The Abode Cam 3 detects motion and uses on-camera AI to identify people, pets, and vehicles. It does not detect packages or sounds, and it does not have facial recognition, so it cannot tell you who a person is.

Should I use All Motion or Smart Detect?

We recommend All Motion. The Abode Cam 3 analyzes motion on the camera itself to filter out common false triggers, such as lighting changes, and there is no 90-second cooldown between clips, so more of the relevant activity is captured. Smart Detect is still available if you prefer to only record events with a person, pet, or vehicle, but it keeps the 90-second cooldown.

Is there a 90-second cooldown between clips?

Not when using All Motion. Smart Detect keeps the 90-second cooldown. Continuous activity may still be grouped into a single clip, so not every movement creates a separate clip.

Can I turn Smart Detect on and off?

Yes. Open the Abode app, navigate to the camera settings, and change the motion setting as needed.

Can I adjust motion sensitivity?

Not at this time. Use a Detection Zone or reposition the camera to reduce unwanted clips.

Can I set Detection Zones?

Yes. You can set a Detection Zone in the camera settings to limit the area that triggers a clip.

Do notifications include a thumbnail?

Yes. Motion notifications include a thumbnail image from the event.

Does the camera have a siren?

No. The Abode Cam 3 does not have a built-in siren.

Power and connectivity

How is the camera powered?

The Abode Cam 3 is powered by the included USB-C cable and 5V 1A wall adapter. The adapter is newly designed for the Abode Cam 3 and has been tested in harsh conditions.

Can I use my Abode Cam 2 power cables?

No. Abode Cam 2 cables use Micro-USB and do not fit the Abode Cam 3 USB-C port.

Where can I get a longer power cable?

A longer power cable for the Abode Cam 3 is not currently available. Use the cable included in the box.

Does it support 5GHz Wi-Fi?

No. The Abode Cam 3 only connects to 2.4GHz Wi-Fi networks. 2.4GHz provides better range through walls and floors, and the camera does not need the extra speed of 5GHz.

Why is the camera wired instead of battery powered?

Continuous power allows the Abode Cam 3 to support 24/7 recording.

Does the camera have battery backup?

No. If power is lost, the camera will go offline. The camera will reconnect automatically once power is restored.

What happens if I lose power or internet connection?

The camera goes offline and does not record until power and internet are restored. Recordings require an active internet connection to reach the Abode cloud.

Can I use Power over Ethernet (PoE) or an Ethernet cable?

No. "Wired" on the box refers to wired power only. The Abode Cam 3 connects to the internet over 2.4GHz Wi-Fi and does not support Ethernet or PoE.

Do I need to scan a QR code during setup?

No. The Abode Cam 3 uses Bluetooth for setup. Your phone sends your Wi-Fi details to the camera through the Abode mobile app. Because Bluetooth is required, the camera cannot be added from the Abode web app.

Can I turn off the status light?

Yes. You can turn the status light off in the camera settings in the Abode app. This does not stop recording, the spotlight, or night vision.

Compatibility

Does the Abode Cam 3 work with Google Assistant or Amazon Alexa?

The Abode Cam 3 works with Google Assistant. Amazon Alexa is not supported at launch.

Does the Abode Cam 3 work with Apple HomeKit?

No. The Abode Cam 3 is not directly compatible with Apple HomeKit.

Can the Abode Cam 3 trigger CUE automations?

Yes. The Abode Cam 3 can be used as a trigger and as an action in CUE automations.

Does the Abode Cam 3 work with AT&T Connected Life?

No. The Abode Cam 3 does not work with AT&T Connected Life.

Reset

How do I factory reset my Abode Cam 3?

  1. Make sure the camera is connected to power.

  2. Press and hold the setup button underneath the camera head for 10 seconds, then release. The reset happens when you release the button.

  3. The camera restarts. When the status light blinks orange, the camera can be re-added to the Abode app.


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