What's included in the Iota kit?
The Iota kit includes an Iota Hub (with integrated motion sensor and HD camera), a Mini Door/Window Sensor, a Key Fob, and all the cables and accessories needed for setup.
What do I need to setup my Iota system?
For initial setup you will need an Apple mobile device (iPhone or iPad), or an Android device (phone or tablet), an AC power outlet, and a spare Ethernet port on your internet router (the Iota can later be moved to Wi-Fi and moved around your home, but an ethernet port is required for initial setup).
How do I customize the hub sounds (siren, door chime, entry delay, etc.)?
In the Abode App on your iOS or Android device, select the Menu (≡).
Tap "System Settings".
Tap "Sound Settings".
Your hub sound settings can be managed here. Enable "Mute All Sounds" at the top as a quick way to disable all hub sounds.
How do I customize the alarm modes (Home, Away, Standby)?
You can determine which devices are active in each mode. To do so, follow these steps:
In the Abode App on your iOS or Android device, select the Devices option from the bottom menu.
Tap the device you would like to edit to open the device settings. For cameras, tap the gear icon to open camera settings.
Tailor when your device is active in each mode under the "Choose When Sensor is Active" section
Tap "Done" once finished.
How do I adjust the Iota motion sensor sensitivity?
In the Abode App on your iOS or Android device, select the Devices option from the bottom menu.
Tap the "iota Motion" device (or whatever you may have renamed it to).
Under the "Motion Sensor Sensitivity" section, adjust the sensitivity to your desired level.
Tap "Done" once finished.
How do I adjust the siren sound duration?
In the Abode App on your iOS or Android device, select the Menu (≡).
Tap "System Settings".
Tap "Sound Settings".
Your hub sound settings can be managed here. Tap "Alarm Duration" and adjust to your desired length.
What do the LED colors on the Iota mean?
A comprehensive Iota Hub LED Status Light Guide can be found here.
What devices are compatible with the Iota?
All Abode security devices and sensors (door sensors, motion sensors, glass sensors, etc.) are compatible with the Iota Hub.
A full list of verified compatible 3rd party devices can be found here.
Even more devices may be able to integrate with your Abode system via our integrations with other home automation platforms such as Apple HomeKit, Amazon Alexa, and Google Assistant. You can review our integrations guides here.
I'm moving. How do I update my account with my new address?
If you are moving out of your home and intend on leaving the existing Abode security system for the new users, or you would like to change the hub's ownership, please fill out this form completely with all of the information requested and we will get back to you with a confirmation of your request.
If you are moving into a home that has an existing Abode system, simply fill out this form with all of the information requested and we will get back to you with instructions to activate your system.
How do I add additional devices to my system?
The devices included in the Iota Kit are already paired to your Iota Hub. To pair additional devices follow these steps:
In the Abode App on your iOS or Android device, select the Menu (≡).
Tap "Add Device".
Select the proper category, then tap the device you would like to add.
Follow the in-app prompts to pair the device to your hub.
How do I update my Iota's Wi-Fi network?
In the Abode App on your iOS or Android device, select the Menu (≡).
Tap "Gateway Internet Connection".
Select the Wi-Fi network you would like to move your hub to, enter the Wi-Fi password, then tap "Connect" to finalize.