Smart Security Kit FAQ

The kit includes a Security Hub, a Mini Door/Window Sensor, a Key Fob, a window sticker, and all the cables and accessories needed for setup.

You need an iOS or Android smartphone or tablet with the Abode app, an AC power outlet near your router, and a spare Ethernet port on your router. Note: while all sensors communicate with the Hub wirelessly, the Hub itself requires a permanent power connection and a permanent Ethernet connection. It does not have Wi-Fi.

Swapping your Hub is straightforward. Email support@goabode.com with the MAC address of your existing Hub and the MAC address of your new Hub. Both MAC addresses are on the bottom of each device and start with "B0:C5:CA". The support team will transfer your profile to the new Hub. Note that the new Hub must be online during the swap.

1. In the Abode app, tap the Menu icon.

2. Tap System Settings, then Sound Settings.

3. Adjust any sound setting. Tap Mute All Sounds to disable everything at once.

1. In the Abode app, tap the Devices tab.

2. Tap the device you want to configure.

3. Under Choose When Sensor is Active, set your preference for Home, Away, and Standby modes.

4. Tap Done.

1. In the Abode app, tap the Menu icon.

2. Tap System Settings, then Sound Settings.

3. Tap Alarm Duration and set your preferred length.

All Abode security devices and sensors are compatible with the Smart Security Hub, including door sensors, motion sensors, glass sensors, cameras, and sirens. The Hub also integrates with Apple HomeKit, Amazon Alexa, and Google Assistant, opening up compatibility with a wide range of third-party smart home devices.

1. In the Abode app, tap the Menu icon.

2. Tap Add Device.

3. Select the correct category and follow the prompts.

If you are leaving your system behind for new occupants or want to transfer ownership, contact support@goabode.com. If you are moving into a home that already has an Abode system, reach out to the support team and they will help you activate it under your account.