Why you may need an alarm permit
Many cities require an alarm permit to help fund the cost of responding to home burglar alarms and false alarms. Many police departments will not respond to home alarms if no alarm permit is on file with the city. The authority having jurisdiction in your area may require you to register your monitored or non-monitored home alarm system with the local police department. There may be an annual fee, usually $25 to $100, which is payable by you, the alarm system user.
! | NOTE In most cases an alarm permit is only required on accounts subscribed to professional monitoring (Abode Pro Plan). Keep in mind that many police departments will not respond to home alarms that do not have a valid permit, or may issue fines for responding to homes without permits. |
✓ | TIP Search your city name and the words "alarm permit" (for example, "Seattle alarm permit") to find the application for your jurisdiction. Most alarm permits are at the city level, though in rare cases they may be at the county or state level. |
Adding your permit number to your Abode account
Once your local police department issues you a permit number, add it to your Abode account so your monitoring center has it on file. This is required if you have an active Pro Plan.
1. In the Abode app, tap the Menu icon.
2. Tap your name to open your Profile.
3. Tap "Alarm Permit".
4. Enter your issued permit number and tap "Save" to confirm.
What if my city requires the alarm company to submit the permit?
The Abode alarm system is sold online as a DIY product where the owner is responsible for the installation and maintenance of the system, including ensuring batteries are charged and the system is online, not Abode Systems or any other retail channel.
Unless the permit application specifically requests the manufacturer's name (Abode Systems, Inc.), this name should not be used as the name for the installer or the support company on the alarm permit application. Use "self-installed", "self-supported", or "DIY" as the name of your installer and/or supported-by field as applicable. Make sure to include any required payment with your application so your permit is active.
If the alarm manufacturer or monitoring company information is requested, use the following details:
Alarm Company | Abode Systems, Inc. (online sales of DIY alarm systems) 2625 Middlefield Rd #900 Palo Alto, CA 94306 (415) 870-7171 |
Monitoring Center | Rapid Response 400 W Division St Syracuse, NY 13204 (833) 857-4688 |
What if my city requires the alarm company to submit the permit?
Some cities require either the alarm company or monitoring service to obtain the alarm permit and pay the fees on behalf of the customer, then collect the fees from the owner of the alarm system. If your area has these requirements, please contact us at support@goabode.com and we will be glad to submit your permit information and contact you once the process is completed.
Important notice
! | IMPORTANT Abode Systems shall in no event be liable or responsible for damage or injury to any person or property occasioned through the use, maintenance, or operation of any Abode device, and shall be indemnified against claims for damage or injury in such cases. Abode Systems shall not be responsible for the periodic testing or maintenance of any Abode system or devices or monitoring equipment or fines incurred from false alarms or related alarm permitting fines or issues. The user is responsible for obtaining their alarm permit. Contact support@goabode.com for any alarm permitting questions or help. |