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24/7 Video Plan FAQ

Written by Alex S

Is this add-on available for all Abode streaming camera models?

Yes, providing they are AC powered. Battery powered cameras do not have access to 24/7 recording.

Can I determine which cameras have 24/7 recording enabled?

Yes. In the Abode app, go to Menu, System Settings, then 24/7 Video Recording to adjust which cameras have the feature enabled.

How many cameras can I have with 24/7 recording?

You can have unlimited cameras per account on 24/7 recording.

In which countries is 24/7 Video Recording available?

24/7 Video Recording is available in the USA and Canada.

How much does this cost?
For current pricing, visit https://goabode.com/plans/

How do I purchase 24/7 Video Recording?

You can purchase the 24/7 Video Recording add-on in the Abode app. Tap the Menu icon, tap your name to open your Profile, then tap Plan Details. 24/7 Video Recording will be listed as an option under Available Add-Ons.

How do I cancel 24/7 Video Recording?

You can cancel via the billing section in the Abode app. Abode does not offer prorated refunds. Your 24/7 recording will remain active through the end of the billing term in which you cancel and will not renew for the next term. See the Change Your Abode Plan guide for detailed instructions.


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