What is the Single Camera Plan?
A low-cost plan option that provides rich notifications, timeline entries, and Smart Detect features for a single nominated camera.
How do I upgrade from no plan or the Single Camera Plan?
Your plan can be upgraded or modified in the Abode app. See the Change Your Abode Plan guide for detailed instructions.
Do I need the Single Camera Plan to use cameras?
No. Without a plan you can view live footage only. Adding a plan enables recorded clips, Smart Detect, and more.
If I have other devices, will I get notifications and timeline entries for those devices as well as the camera I nominate?
You will only receive detailed notifications for the nominated camera. All other devices will receive generic notifications and will not populate entries to the timeline.
Can I activate the Single Camera Plan on any Abode hub?
Yes.
Does the Single Camera Plan allow access to CUE Automations?
No.
Can I use the Single Camera Plan to get notifications on other non-camera devices?
No.
How much does the Single Camera Plan cost?
Refer to the Billing section in the mobile app for up to date pricing.
What if I want to add more than one camera to my Single Camera Plan?
You can have multiple cameras added to your platform, but only one camera at any one time can be selected to record clips, record entries to the timeline, and have detailed notifications. To switch the active camera, navigate to "Manage Camera Subscription" in the Profile menu. Adjustments to the camera subscription can only be made once every 24 hours.
How does billing work?
Billing is done on either a monthly or annual basis. Opting for an annual plan provides cost savings compared to monthly billing.
Can I use 24/7 Video Recording with the Single Camera Plan?
The Single Camera Plan does not include 24/7 Video Recording, but 24/7 Video Recording can be enabled as an add-on. See the 24/7 Video Plan Overview for details.
Can I take advantage of integrations without a plan?
Yes. All integrations, including HomeKit, Alexa, Google Assistant, Sonos, and more, are available without a plan at no cost.