What comes in the box?
Camera body, Power Cord Mount, Wireless Doorbell Mount, Magnetic Mount, USB power adapter, mounting hardware, wall clips, security lock wrench, and a quick start guide.
Can I use this on its own?
Yes. The Outdoor Smart Camera can be used as a standalone product without the need to pair it to a hub.
Can I use automations if it is not connected to a hub?
You will need to use separate, compatible automation platforms. For example, you can use the Outdoor Smart Camera with Amazon Alexa or Google Assistant automations, but CUE automations require an Abode hub.
Will this work with any doorbell mount?
The Outdoor Smart Camera comes with two mounts: one designed for a standard wall outlet, and one compatible with many AC-powered hardwired electronic and mechanical doorbell chimes operating between 8-24 volts. The camera is not compatible with wireless doorbell chimes, but may be integrated with select smart speakers to provide audible feedback.
How does this trigger my doorbell chime without a button?
Using motion detection, the camera can trigger hardwired doorbell chimes when people approach, without the need for a physical button. The camera can intelligently distinguish between people, animals, and other movement to trigger doorbell chimes only when needed.
Can I use this with my hotspot?
Yes. This camera does not require Ethernet at any point and can be set up and operated over Wi-Fi.
How do plans work without a hub?
You can choose between the existing Abode plan tiers and use the video features associated with that plan. The Outdoor Smart Camera can operate with the Standard Plan and the 24/7 Video Recording add-on plan.
Will I need a separate plan to use this with my Abode system?
If you are adding this to an existing system, you will not need a separate plan. If you are using this as a standalone device, you may choose from one of the existing plans and make use of the video features within each.
How is this different from the Abode Cam (Gen 1)?
While the Abode Cam (Gen 1) features HD video, two-way voice, and IR night vision, the Outdoor Smart Camera includes all of those features plus motion detection and weatherproof housing. It can also be mounted both inside and outside, while the Abode Cam is limited to indoor use.
Is this camera waterproof?
Yes. This camera comes with IP65-certified weatherproof housing, so you can use it with confidence in the elements.
Can I use this inside?
Yes. The camera can be used either outside or inside without issue.
How is this device powered?
When used indoors or on an outdoor wall, the camera is powered via a 15-foot cable with a USB plug. The included wall adapter allows the cable to be plugged directly into a wall outlet. When used as a doorbell, it draws power directly from the existing doorbell mount, so no power cord is needed.
What happens if my Wi-Fi goes out?
You will receive an immediate alert that your camera is no longer online.
What happens if my power goes out?
You will receive an immediate alert that your camera is no longer online.
How do I tell if this works with my doorbell?
This device works with most 16-24V AC-powered doorbell mounts. It does not work with wireless doorbell chimes.
What happens if someone tries to steal or damage the camera?
This camera comes equipped with a security lock to prevent removal from its mount. If someone damages it, you will receive a notification that your camera is offline, allowing you to act immediately.
Is the Outdoor Smart Camera HomeKit compatible?
No. The camera is not HomeKit compatible.
What storage options are available?
Storage options are in line with the existing plan tiers, providing 10 days of storage. Without a plan, you can view live video but cannot store captured clips.
Can I use an SD card to store footage?
No. There is no SD card slot on this camera.
Is this camera wireless?
No. It is powered via a 15-foot power cord that plugs into standard North American outlets. If used in a doorbell mount, it draws power from the mount and no power cord is needed.