Video Doorbell Setup Guide
Cath Smith avatar
Written by Cath Smith
Updated over a week ago

Pairing Guide


The Abode Video Doorbell requires an ethernet connection 2.4GHz Wi-Fi network to pair and, and an ethernet connection or 2.4GHz Wi-Fi network operate correctly.

Pairing the Video Doorbell as a stand-alone device (no hub)


You can use the Abode Video Doorbell as a standalone device which does not require an Abode hub. A smartphone with the Abode App installed is required to perform setup. Search for "Abode" in the Google Play or Apple App Store to download the application.


Before Pairing:

  1. Fully charge the Doorbell unit using the cable provided before starting to pair - the Doorbell light will turn solid orange once fully charged

  2. Plug the Chime Base into both power and ethernet. The three blue lights should be solid, indicating network connectivity

  3. Open the Abode app and create a new account.
    After verifying your account and entering your details, select “I have another device” and then select the Video Doorbell.

  4. Follow in-app prompts to add the Doorbell to your account.

After successfully adding your Video Doorbell to your account, the Chime and the Doorbell unit may be powered down, installed in the desired location and re-powered.

The Doorbell will be accessible on the Abode App Dashboard with single tap access to the live video stream and recorded clips, provided you have a suitable plan active.

img_support_video_doorbell_stand_alone_onboarding.jpg

Pairing the Video Doorbell to an existing Abode system (Iota Hub or Security Hub)


Before Pairing:

  1. Fully charge the Doorbell unit using the cable provided before starting to pair.

  2. Open the Abode app and login to your account.

  3. Navigate to the “Devices” tab and tap the “+” button and then “Add Device”. This is located in the top right of the nav bar on iOS and bottom right on Android.

  4. Navigate to “Security Cameras and then choose “Video Doorbell”.

  5. Follow in-app prompts to add the camera to your account.

After successfully adding your Video Doorbell to your account, the Chime and the Doorbell unit may be powered down, installed in the desired location and re-powered.

You will be able to add the Doorbell to the Abode App Dashboard where you can access the live video stream and recorded clips with a single tap, provided you have a suitable plan active.

img_support_video_doorbell_add_device.jpg


Doorbell Installation and Positioning

Please review the Installation Guide located here: Doorbell Install Guide


Locating the Chime


Once installed with an ethernet connection, the Chime unit can be moved over to a Wi-Fi connection and positioned in a suitable location.


The Chime is required to be powered at all times, and needs to be in normal Wi-Fi range of the Doorbell unit.


Normal Wi-Fi ranges and restrictions apply to this such as walls between the two units.

If you find that you are struggling to get a live feed from the Doorbell, or the Doorbell

Button is not sounding the audio on the Chime, try repositioning the Chime closer to the Doorbell.


Parts Overview

img_support_video_doorbell_overview_chime.jpg

  1. Chime Speaker

  2. Status Lights

  3. Sync button

  4. Factory Reset

  5. Power input

  6. Ethernet Port

  7. USB Port (currently not used)

img_support_video_doorbell_overview_doorbell.jpg

  1. Lens

  2. PIR Sensor

  3. Doorbell Button

  4. USB-C Charging Port

  5. On/Off switch

  6. Sync Button

img_support_video_doorbell_overview_accessories.jpg

  1. Flat Doorbell Mount

  2. Angled Doorbell Mount

  3. SIM Card Ejector Tool

  4. Screws and Anchors

  5. Ethernet Cable

  6. USB-C Charging Cable

  7. Base/Chime Power Adaptor

Using the Abode Doorbell

The Abode Video Doorbell can be used and accessed in a variety of ways.


Live Stream - bring up a live stream of the current field of view of the camera - from the mobile app, tap on the thumbnail on the main dashboard, or navigate to Devices and locate the camera there.


Record Clips - Short video clips can be recorded for later viewing, or downloaded to an external device. Clips can be manually actioned by the record button from the Live Stream view, recorded based on motion events, or triggered by CUE automations.


Doorbell Notification - The Doorbell button will sound a chime on both the Doorbell unit and the Chime. In addition, a Doorbell Button press can be used as a trigger for an Automation.


Motion Detection and Clip Recording - The Abode Video Doorbell uses a traditional PIR motion sensor.

The camera has 3 motion settings - Off, All Motion and Smart Detect.

Off will not record any clips from any motion detected.

All Motion will record a clip based on movement being detected by the PIR sensor.

Smart Detect will operate in the same way as All Motion, but prior to reporting an event, will process the change, and only report if it detects a human presence. This is useful if the area being viewed has a lot of other traffic and you want to minimize reports to only human movement.


Color Night Vision - The Abode Video Doorbell carries a night time color feature. This is dependent however on the amount of ambient light present in the field of view.
The camera will calculate the amount of light available, make a choice for the best image based on this, and swap to either color or a crisp monochrome image.


Doorbell Lights and Meanings

Chime/Base

Solid Blue lights - internet connection active
Flashing Blue lights - no internet connection
Alternate Blue and Orange Flashing lights - in pair/sync mode


Camera

No Light - in sleep mode
Orange to Solid Blue light - operational
Alternate Orange and Blue flashing light - in sync mode
Alternate Orange and Blue flashing light when on charger - Camera is charging
Solid Orange light when on charger - camera is fully charged


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