This article covers the payment methods Abode accepts, how subscription billing works, and what happens if a payment fails.
Payment methods accepted at goabode.com
• Credit and debit cards
• PayPal and PayPal balance
• Credit or debit card via PayPal
• PayPal Credit
• Installment payments (offered at checkout where available)
Updating your payment method for a plan
Your payment card can be updated in the Abode app. Go to Menu, Profile, then Plan Details. The process varies slightly depending on whether your plan is billed through Abode, Apple, or Google. See the Change Your Abode Plan guide for specific steps.
What happens if a payment fails
If a payment cannot be processed, Abode will email you to notify you of the failed transaction. Abode will retry the payment one day after the original due date.
If the second attempt also fails, your account will automatically be downgraded to the free plan. When this happens:
• Your account becomes subject to the terms of the free plan
• Existing images and video clips in your timeline will be deleted according to free plan rules and are not recoverable
• Automations you created in CUE will not be deleted but will stop running until the plan is restored
To restore your plan, update your payment card in the Abode app and reactivate your subscription. If a valid card continues to fail, contact your bank for assistance.