Can I change my payment method after placing an order at goabode.com?
No. Once an order is placed and the payment is approved, the payment method cannot be changed for that order.
My credit card expired. How do I update my billing details?
Update your payment card in the Abode app. Go to Menu, Profile, then Plan Details. The process varies depending on whether your plan is billed through Abode, Apple, or Google. See the Change Your Abode Plan guide for full instructions.
How are refunds issued?
Refunds are issued to the original payment method used at the time of purchase.
Are there any restocking or cancellation fees?
There are no restocking fees on returned hardware. There is a $35 cancellation fee on returned plans.