Billing FAQ
Written by Cath Smith
Updated over a week ago

Can I change my payment method after an order is placed at
Once an order is placed and the payment is approved, the method cannot be changed

My credit card expired. How do I update my subscription plan billing details?

Your payment card can be updated in the Abode App. Follow our detailed guide here to access your plans managment page.

How are refunds issued?

Refunds are issued to your original payment method

Are there any restocking or cancellation fees?
There are no restocking fees on returned hardware. There is a $35 cancelation fee on any returned plans.

Did this answer your question?