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UK Shipping FAQ
James Raine avatar
Written by James Raine
Updated over a week ago

How can I track my order?
You can track your order here. Shipment tracking details will also be emailed to the email address used during checkout once your order ships.

Can I update my delivery address once an order ships?
An address cannot be updated on our end once an order is placed, however orders sent via APC may be able to have their address changed. We ask that you contact the carrier once the tracking number has posted to determine if a modification is possible.

How do I cancel all or part of my order?
Send an email to as soon as possible detailing your order number and what items you wish to cancel. Although we cannot guarantee cancellation before the order is sent, we will make every endeavor to do so. If we are unable to cancel for any reason, we ask that you receive the items and return the part of your order that you wanted to cancel.

Do you ship outside the United Kingdom?
We ship to the USA and Canada for orders placed at Customers in Canada are responsible for VAT and/or customs fees. All duties must be paid on the doorstep upon receipt of the shipment. If the recipient is not present at the delivery or the outstanding amount cannot be paid, a collection invitation may be left for the shipment

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